At ph8, your privacy is not an afterthought — it is built into everything we do. This Privacy Policy explains exactly what personal data ph8 collects, why we collect it, how we use it, and the rights you have as a Filipino player on ph8.live.
ph8 only collects personal data that is strictly necessary to operate your account, process transactions, and comply with Philippine regulatory requirements. We do not collect data we do not need.
All data transmitted between your device and ph8.live is protected by industry-standard SSL/TLS encryption. Your personal and financial information is secured at every step of the journey.
ph8 will never sell your personal data to third-party marketers or advertisers. Your information is used solely to operate your ph8 account and comply with our legal obligations under Philippine law.
ph8 processes all personal data in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations issued by the National Privacy Commission (NPC).
As a ph8 player, you have the right to access, correct, and request deletion of your personal data. ph8 provides clear channels for exercising your data rights at any time through our support team.
ph8 uses cookies only for essential platform functionality, session management, and analytics. We are transparent about what cookies we use and why, and you can manage your preferences at any time.
Welcome to the ph8 Privacy Policy. ph8 ("we," "us," "our") operates the online gaming platform available at ph8.live, offering live casino games, slots, bingo, and sports betting services to eligible players in the Philippines. This Privacy Policy explains how ph8 collects, uses, stores, shares, and protects the personal data of players and visitors who interact with the ph8 platform.
ph8 is committed to handling your personal data responsibly and transparently, in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC). ph8 also operates within the PAGCOR regulatory framework, which imposes additional data handling obligations on licensed online gaming operators.
By registering on ph8, making a deposit, or otherwise using the ph8 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, you must not use the ph8 platform.
This Privacy Policy applies to all personal data collected through ph8.live, the ph8 mobile platform, ph8 customer support channels, and any other ph8-operated service. It does not apply to third-party websites or services that may be linked from the ph8 platform — those third parties operate under their own privacy policies.
ph8 collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect are described below.
When you create a ph8 account, we collect the personal information you provide during the registration process. This includes your full legal name, date of birth, residential address (including city, province, and postal code), email address, and mobile phone number. This information is required to create and manage your account and to verify that you meet the eligibility requirements for ph8.
As part of our Know Your Customer (KYC) obligations under the PAGCOR framework and Philippine anti-money laundering regulations, ph8 collects copies of government-issued identity documents before processing your first withdrawal. Acceptable documents include your Philippine passport, LTO driver's license, PhilSys National ID, UMID, Voter's ID, or PRC ID. We may also collect a selfie or live photo for biometric verification purposes.
ph8 collects information about your deposits, withdrawals, and transaction history on the platform. We also collect the details of the payment methods you use — such as your GCash or PayMaya mobile number, or your BPI, BDO, Metrobank, or UnionBank account details — to process transactions. ph8 does not store full card numbers or banking credentials on its servers; payment processing is handled by our certified payment partners.
ph8 records your gaming activity on the platform, including the games you play, bets placed, game outcomes, session durations, and wagering history. This data is used to operate the platform, resolve disputes, detect fraud, and comply with regulatory reporting requirements. It is also used to support responsible gaming monitoring and to identify players who may be at risk of problem gambling.
When you access ph8.live, we automatically collect certain technical data about your device and connection. This includes your IP address, browser type and version, operating system, device type, screen resolution, and the pages you visit on ph8.live. This data is used for platform security, fraud detection, and analytics purposes.
If you contact ph8 customer support — whether via live chat, email, or any other channel — we retain records of those communications, including the content of your messages and any attachments you provide. This data is used to resolve your queries, improve our support services, and maintain a record of interactions for compliance purposes.
| Data Category | Examples | Purpose |
|---|---|---|
| Registration Data | Name, DOB, address, email, mobile | Account creation & eligibility |
| KYC / Identity Data | Government ID, selfie photo | Identity verification, AML compliance |
| Financial Data | GCash number, bank account, transaction history | Payment processing, AML monitoring |
| Gaming Activity | Bets, game history, session data | Platform operation, responsible gaming |
| Technical Data | IP address, browser, device type | Security, fraud detection, analytics |
| Communications | Support chat logs, emails | Customer support, compliance records |
ph8 collects your personal data through the following channels:
ph8 uses your personal data for the following purposes, each of which has a lawful basis under the Philippine Data Privacy Act of 2012:
We use your registration data to create and manage your ph8 account, authenticate your identity when you log in, and communicate important account-related information to you. This processing is necessary for the performance of the contract between you and ph8.
We use your financial data to process deposits and withdrawals, reconcile transactions, and maintain accurate financial records. This processing is necessary for the performance of the contract and for compliance with our financial regulatory obligations.
ph8 is required by law to collect and retain certain personal data for anti-money laundering (AML) compliance, KYC verification, and regulatory reporting to PAGCOR and other relevant Philippine authorities. This processing is necessary for compliance with a legal obligation.
We use technical data, gaming activity data, and financial data to detect and prevent fraud, money laundering, account takeovers, and other prohibited activities. This processing is necessary for the legitimate interests of ph8 in maintaining a secure and fair platform.
ph8 uses your gaming activity data to monitor for signs of problem gambling behavior and to enforce responsible gaming tools such as deposit limits, session limits, and self-exclusion. This processing is necessary for compliance with our responsible gaming obligations under the PAGCOR framework.
We use your communications data and account information to respond to your queries, resolve complaints, and improve our customer support services. This processing is necessary for the performance of the contract and for our legitimate interests in providing quality support.
ph8 uses aggregated and anonymized technical and gaming activity data to analyze platform performance, identify areas for improvement, and develop new features. This processing is based on our legitimate interests in improving the ph8 platform for all players.
With your explicit consent, ph8 may send you promotional emails, SMS messages, or in-platform notifications about bonuses, new games, and special offers. You can withdraw your consent to marketing communications at any time by updating your account preferences or contacting ph8 support. Withdrawal of marketing consent does not affect the lawfulness of processing carried out before the withdrawal.
ph8 does not sell your personal data to third parties. We share your personal data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.
ph8 shares the minimum necessary financial data with our payment processing partners — including GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, and other payment providers — to facilitate deposits and withdrawals. These partners are contractually bound to handle your data securely and in accordance with applicable law.
ph8 shares your KYC documents and personal details with certified identity verification service providers to complete the KYC process. These providers are authorized processors under our data processing agreements and are prohibited from using your data for any purpose other than identity verification for ph8.
ph8 is required by law to share certain player data with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other relevant Philippine government authorities upon lawful request or as required by our regulatory obligations. ph8 will comply with all valid legal orders and regulatory directives.
ph8 may share technical data and account information with fraud prevention and cybersecurity service providers to protect the platform and its players from fraudulent activity, account takeovers, and other security threats.
ph8 may disclose your personal data to law enforcement agencies, courts, or other legal authorities where required by law, court order, or where ph8 reasonably believes disclosure is necessary to protect the rights, property, or safety of ph8, its players, or the public.
ph8 retains your personal data for as long as your account is active and for a period thereafter as required by applicable Philippine law and our regulatory obligations. The specific retention periods applicable to different categories of data are as follows:
When your personal data is no longer required for the purposes for which it was collected and the applicable retention period has expired, ph8 will securely delete or anonymize your data in accordance with our data disposal procedures.
ph8 takes the security of your personal data seriously. We implement a range of technical and organizational security measures to protect your data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While ph8 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your ph8 account credentials. If you suspect that your account has been compromised, please contact ph8 support immediately.
ph8 uses cookies and similar tracking technologies on ph8.live to ensure the platform functions correctly, to maintain your session while you are logged in, and to collect analytics data that helps us improve the platform. This section explains what cookies ph8 uses and why.
Cookies are small text files that are stored on your device when you visit a website. They allow the website to recognize your device on subsequent visits and to remember certain information about your preferences and session. Cookies do not contain executable code and cannot access other files on your device.
You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. However, please note that disabling essential cookies will prevent you from logging in to your ph8 account and using core platform features. ph8 does not use cookies for third-party advertising or behavioral tracking.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ph8. ph8 is committed to honoring these rights promptly and without undue burden to you.
You have the right to request a copy of the personal data ph8 holds about you, along with information about how it is being used and with whom it has been shared.
If any personal data ph8 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. You can update basic account details directly in your account settings.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations under Philippine law.
You have the right to object to the processing of your personal data for direct marketing purposes. You can opt out of marketing communications at any time through your account settings.
You have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
If you believe ph8 has not handled your personal data in accordance with the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
To exercise any of your privacy rights, please contact ph8's Data Protection Officer using the contact details provided in Section 14 of this Privacy Policy. ph8 will respond to all valid data rights requests within 15 business days of receipt. In some cases, we may need to verify your identity before processing your request.
ph8 is strictly for players who are 21 years of age or older, in accordance with Philippine gambling regulations. ph8 does not knowingly collect personal data from individuals under the age of 21. If ph8 discovers that personal data has been collected from a person under 21, that account will be immediately closed, all data will be deleted, and any funds will be handled in accordance with our Terms & Conditions.
If you are a parent or guardian and believe that a minor in your care has registered on ph8, please contact our support team immediately at [email protected] (plain text — not a clickable link). ph8 will investigate and take appropriate action promptly.
ph8 primarily stores and processes your personal data within the Philippines. However, some of our third-party service providers — including identity verification providers, payment processors, and cloud infrastructure partners — may process your data in other jurisdictions. Where such cross-border transfers occur, ph8 ensures that appropriate safeguards are in place to protect your personal data in accordance with the Philippine Data Privacy Act of 2012.
These safeguards include contractual data processing agreements that require our international service providers to maintain data protection standards equivalent to those required under Philippine law. ph8 will not transfer your personal data to a jurisdiction that does not provide an adequate level of data protection without first implementing appropriate contractual or technical safeguards.
By using the ph8 platform, you acknowledge and consent to the transfer of your personal data to our service providers in other jurisdictions where necessary for the operation of the platform, subject to the safeguards described in this section.
The ph8 platform integrates with a number of third-party service providers to deliver a complete gaming experience. These include game content providers, payment processors, identity verification services, and customer support tools. While ph8 carefully selects its service providers and requires them to maintain appropriate data protection standards, ph8 is not responsible for the privacy practices of third-party providers beyond the scope of our data processing agreements.
ph8.live may contain links to third-party websites or services. These links are provided for your convenience only. ph8 has no control over the content or privacy practices of third-party websites and is not responsible for their privacy policies. We encourage you to review the privacy policy of any third-party website you visit.
ph8 does not integrate third-party advertising networks or behavioral tracking tools that share your personal data with advertisers. Any analytics tools used by ph8 are configured to anonymize and aggregate data before it is processed, and are not used to build individual behavioral profiles for advertising purposes.
ph8 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes to this Privacy Policy, we will notify registered players by posting a prominent notice on ph8.live and, where appropriate, by sending a notification to the email address associated with your ph8 account.
The updated Privacy Policy will take effect on the date indicated at the top of the document. Your continued use of the ph8 platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Privacy Policy, you must stop using the ph8 platform and may request account closure by contacting our support team.
We encourage you to review this Privacy Policy periodically to stay informed about how ph8 is protecting your personal data. The most current version of this Privacy Policy will always be available at ph8.live/privacy-policy.
ph8 has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by ph8, you may contact our DPO using the details below.
If you are not satisfied with ph8's response to your data privacy inquiry, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines. The NPC is the government body responsible for administering and enforcing the Data Privacy Act of 2012 in the Philippines.
ph8 is committed to working constructively with the NPC and with our players to resolve any data privacy concerns. We take all data privacy complaints seriously and will investigate every valid complaint thoroughly and in good faith.
ph8 is strictly for players aged 21 and above. Gambling should always be a form of entertainment — never chase losses or wager money you cannot afford to lose. Use our deposit limits, session controls, and self-exclusion tools available in your account settings. If gambling is negatively affecting your life or the lives of those around you, please seek help. ph8 supports responsible gaming under the PAGCOR framework.
Now that you know exactly how ph8 protects your personal data, you can play with complete peace of mind. Join thousands of Filipino players already enjoying a safe, secure, and regulated gaming experience on ph8.live.
21+ only. Please gamble responsibly. ph8 operates within the PAGCOR regulatory framework.